Core skill6 min read
What Is Emotional First Aid?
The Look → Listen → Link frame, adapted from the WHO's public Psychological First Aid guidance, written for students.
Learn
Emotional first aid, explained simply
Short, practical reading guides for students, teachers and school counsellors — adapted from public-domain material published by the WHO, SAMHSA, CDC and NIH. Free to read and download.
These guides teach peer support, not treatment. Students are peers, not therapists. If someone may be in danger, involve a trusted adult, your school's safeguarding lead, a qualified professional or emergency services. Read our safeguarding statement.
Reading guides
Foundational5 min read
Active Listening for Peer Supporters
Attend, reflect, clarify, validate — the four building blocks of listening, plus what to avoid.
Frameworks7 min read
Psychological First Aid vs Emotional First Aid
Two frameworks side by side, and the boundary between peer support and professional treatment.
De-escalation6 min read
Responding When Someone Lashes Out
Recognise flooding, regulate yourself, lower the temperature, and know when to step away and get an adult.
Neurodiversity5 min read
Supporting Someone Experiencing Sensory Overload
How sensory overload shows up, and what genuinely helps in the moment.
Neurodiversity6 min read
Understanding Neurodiversity and Peer Support
Practical shifts, respectful language and reciprocity when supporting neurodivergent classmates.
Neurodiversity8 min read
Understanding Neurodivergence
Autism, ADHD, dyslexia and more — a plain-language primer for students who want to be better peers.
Put it into practice
Reading is step one. NIPE India's scenario library lets students rehearse these skills in branching stories, live simulations and VR scenes — with supportive feedback rather than pass/fail scoring.